Does Jetabaji sell my information to third parties?

No, Jetabaji never sells your personal information. Under our privacy policy, we only share limited information with third parties when necessary for service delivery, and they are contractually bound to ensure protection.

How do I request deletion of my data?

Email privacy@jetabaji.com or reach us via live chat. Provide your account ID and reason for deletion. Your data will be deleted within 30 days unless a legal obligation requires otherwise.

Where are Jetabaji's servers located?

Jetabaji stores data in data centers that comply with international security standards. All data is encrypted and protected against unauthorized access.

How do I stop promotional emails?

Every promotional email includes an "Unsubscribe" link at the bottom. Click it to stop immediately. You can also change notification preferences in account settings.

What will Jetabaji do if my account is hacked?

If suspicious activity is detected, Jetabaji automatically locks the account temporarily and notifies you by email. Contact support and your account can be restored after identity verification.

Will we be notified if the privacy policy changes?

Yes, for significant changes, notifications are sent to your registered email and on the platform. The effective date of any change is always shown at the top of this page.

jetabaji | Privacy Policy and How We Keep Your Data Safe

1 Introduction

Jetabaji is a trusted online gaming and betting platform. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how Jetabaji collects your personal information, how it is used, and what steps are taken to keep it safe.

This Privacy Policy applies to Jetabaji's website, mobile application, and all digital services. It has been prepared in accordance with international data protection regulations (GDPR) and applicable local laws.

By registering with or using Jetabaji, you agree to the terms of this Privacy Policy. If you have any objections to any of the terms, please contact us before using the platform.

2 What Information We Collect

Jetabaji collects only the information necessary to provide its services. We never collect unnecessary or excessive data. The types of information collected are described below:

Types of information	Example	Reason for Collection	Type
Identity information	Name, date of birth, gender	Account Verification	Mandatory
Contact Information	Email, mobile number	Notifications & Support	Mandatory
KYC Documents	NID, Passport	Age & identity verification	On Withdrawal
Financial Information	Account number, transactions	Deposits & Payments	Mandatory
Device information	IP, Browser, OS	Security & fraud prevention	Automatic
Gaming activity	Bet history, session duration	Service improvement	Automatic

Jetabaji never stores your full payment card number. Payment details are transmitted in encrypted form directly to a PCI DSS certified gateway.

3 How your information is used

Jetabaji uses collected information for specific, clearly defined purposes. No data is used beyond those purposes as outlined in our Privacy Policy.

Account Management: To enable registration, login, identity verification, and account security.
Service delivery: To operate betting, casino, slots games, and other services.
Financial Transactions: To process deposits and withdrawals.
Customer service: To respond to your questions and complaints and to resolve issues.
Security: To detect and prevent fraud, money laundering, and other illegal activities.
Legal obligations: To meet legal and regulatory requirements.
Service improvement: To analyze user experience and improve the platform.
Promotional communications: To inform you about new offers and bonuses, with your consent.

You can unsubscribe from promotional emails or SMS at any time. This will not affect your core service or account.

4 Information sharing & disclosure

A core principle of Jetabaji's Privacy Policy is that we never sell your personal information or share it with third parties for profit. However, limited data sharing may be necessary in certain situations:

Payment processor: Only the financial information necessary to complete a transaction is transmitted.
KYC Verification Services: With an authorized service provider for identity and age verification.
Legal Authorities: When required by court order or mandatory government investigation.
Technology partners: Service providers helping us operate the platform (hosting, analytics) — they're contractually required to comply with our privacy policy.
Anti-Fraud System: Limited data sharing in fraud detection processes.

Warning: Jetabaji never sells your email address or phone number to advertisers or marketing companies. Any claim to the contrary is fraudulent.

5 Cookies policy

Jetabaji uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help manage your session.

Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
Functional cookies: Used to remember your preferences, such as language and theme.
Analytics cookies: To understand how the website is used — without personal identification.
Performance cookies: To identify page load times and technical issues.

You can disable non-essential cookies from your browser settings. However, some features may be limited as a result.

6 Security measures

Jetabaji follows industry-leading standards to protect your data. Our security infrastructure is built with multiple layers of protection.

For all data transmissions 256-bit TLS/SSL Encryption Is used.
Stored Sensitive Data AES-256 Encryption Kept secure.
Each account Two-factor authentication (2FA) Can be secured with benefits.
Regular third-party Security audits & penetration testing Operated.
Firewall & DDoS protection Always active.
The account is automatically secured when a suspicious login is detected.

Jetabaji's servers operate in accordance with the ISO 27001 international security standard.

7 Data retention period

Jetabaji retains data only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period due to legal obligations.

Account Information: For the duration of the active account and 5 years after closure.
Transaction records: 7 years in accordance with financial regulations.
KYC Documents: 5 years from the date of the last transaction.
Gaming log: 2 years for dispute resolution.
Communication records: 1 year of customer service development.
Cookies data: 30 days to 1 year, depending on type.

8 Your Data Rights

Under Jetabaji's Privacy Policy, you have full control over your personal information. Your key rights are outlined below:

9 Minor Privacy

Jetabaji strictly does not collect or process personal information from anyone under the age of 18. The platform is intended exclusively for adults.

If Jetabaji is notified that a minor has registered using false information, the account is immediately closed and all collected data is deleted.

Age verification is active at registration.
Age verification documents are requested for suspicious accounts.
Parents or guardians may contact support if they suspect a minor is using the platform.

10 Contact & Complaints

If you have any questions, requests, or complaints about our privacy policy, please contact our Data Protection team.

Email: [email protected]
Response time: Within 30 days of receiving your request.
Language: We respond in Bengali and English.

This Privacy Policy was last updated in January 2026. You will be notified at your registered email address if any changes are made in the future.

Jetabaji Privacy Policy — Your Guarantee of Data Protection

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